how to prepare for your analysis

complete the pre-session questionnaire and review policies

this helps us prepare for your color analysis session.

please upload a natural-lit recent photo of your face. (optional)

arrive with no makeup or self-tanner

for the most accurate analysis, we recommend arriving:

  • makeup-free or with very light makeup

  • without self tanning products leading up to your appointment

  • wearing clear contact lenses if possible, glasses can distract from the draping process

makeup remover wipes will be available.

wear something simple

neutral clothing with minimal patterns is best.

avoid clothing that covers your neck.

we recommend styling your hair away from the face so we can focus on your natural features during draping.

come with an open mind

the process can feel subtle and at times a little overwhelming to the eyes.

patience is encouraged as you take it all in.

you do not need to memorize everything during the session. all information will be provided for you to review afterward.

your best colors may not always be your favorite colors and that can take time to adjust to.

faqs

policies

booking & cancellations

72+ hours: free cancellations and rescheduling
less than 72 hours, late arrivals, and no-shows: non-refundable

if you need to change your appointment after the 72-hour window, please call or text us. we will do our best to accommodate changes on a case-by-case basis.

appointments may be cancelled or rescheduled through your booking confirmation link.

please arrive 15 minutes early for parking and check-in.

sessions begin at the scheduled time.

if you arrive more than 10 minutes late, your session may be cancelled, and the full service fee will still apply.

only the client may be present during the session, except for a parent or guardian. other guests are welcome to wait in the lobby or enjoy what The Pruneyard has to offer.

color analysis disclaimer

color analysis is a professional service grounded in color theory and structured visual assessment using draping techniques. while based on established principles of color harmony and contrast, results are also influenced by individual variation in lighting, skin condition (including tanning or treatments), hair color, and personal perception.

all recommendations are derived from professional training and color theory frameworks and are not guarantees of specific outcomes.

refunds are not issued based on dissatisfaction, disagreement with results, or personal preference regarding the analysis.

video & recording

by attending your session, you acknowledge that photographs and video clips may be taken during your appointment for use in marketing, educational, and promotional content, including social media and website materials.

video recording is permitted only during the draping process.

if you prefer not to be photographed or recorded, please let us know at the beginning of your appointment.

content will never be used in a misleading or defamatory way.